Shipping & Returns

You have the right to cancel the order. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount excluding shipping costs. The costs for returning from your home to the webshop are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates.

If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at silkandflowers@outlook.com. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.